Our Official Inspection was completed June 2017. We have been passed as fully compliant with all the CQC essential standards. Here is a summary from the inspector: -
We were welcomed by patients and all members of staff when we visited. The inspection was announced to the service 48 hours prior to our visit.
The GP’s, practice manager and staff had considered a programme of events for our visit so that we had a useful variety of patients and staff to speak with.
This included us attending GP and nurse consultations. We were supported throughout our visit by a dedicated management team and various other clinical and non-clinical staff.
All staff involved in the inspection clearly supported the practice and their commitment to deliver high quality clinical and medical services in a manner that would significantly improve the patient experience.
We looked at the most recent comments that had been received by patients through the NHS Choices website. One patient wrote “I just wanted to write a review to say how I was personally very pleased with the surgery. It is always spotlessly clean and inviting. The receptionists are all very welcoming and charming. The doctors and nurses are very professional, knowledgeable, compassionate, and friendly. Finally I would just like to say my GP is Exceptional!”
We spoke with and observed staff throughout our visit. Staff were very clear about their roles, responsibilities and professional accountability. They were confident in their chosen roles and shared with us their experiences of working at the practice.
To read the full report access it via the CQC website link HERE