 |
|
|
|
 | Online appointment booking | 21/10/2004 | | | | | |  Welcome to our page that will hopefully run through the steps that are required to gain access to our online appointment booking service. These steps are necessary in order to ensure both your security and the security of the practice.
The following steps are required:
1. Please come into the surgery reception and ask the receptionist for a sheet with your secure access details. You will need this to register for the service.
2. You will see that this sheet contains various pin numbers that are required for registration. You will then need to register for the service by clicking here. Enter the details that you have on your form given to you by the receptionist.
3. Once you have registered then you may log on to the service by clicking here or clicking on the icon that is present on the home page.
Using the system
Once you are logged into the system you will be presented with the free appointments that are on our system. There are extra appointments that will be freed up at 08:30am every morning that you may also book if you are logged in at that time (this will save you having to ring the appointments line).
At present you can book online with all the doctors, Hayley Ford and the practice nursing staff.
Updating your contact details
Using this system you can also update your contact details if you feel that they are incorrect. Simply log in to the system and click on the update details link.
Requesting a prescription
You can now request your repeat prescriptions using this system. You will see your list of repeat medications and can merely tick the ones you require to order. You will also be able to see when they have been approved by the practice by tracking their progress.
What do I do if I have forgotten my password?
Unfortunately, we cannot search our system if you have forgotten your password. This is due to security reasons. You will need to come into the surgery and request one of the receptionists to reset your account- you will then need to re-register and choose another password. We hope that you understand this security measure.
Quick links
|
|
|
|
