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Contact Us
Contact us online
If you need help with non-urgent issue, use our online tool to submit your query. This is the quickest way to get help with medical issues, administrative requests, or repeat prescriptions.
What is Accurx?
Accurx enables NHS based GP practices to offer online appointments to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
Other ways to contact us
Address
Westbury-on-Trym Primary Care Centre
Westbury Hill
Westbury on Trym
Bristol
BS9 3AA
Phone
Facilities
Parking
- Car Parking
- Cycle parking
- Disabled parking
The car parking at the front of the surgery is free for 3 hours.
Family
- Baby changing facility
Travel
The village is on the number 1 and number 20 bus routes.
There is easy access to the M5 and M4, and particularly the north and west areas of Bristol.
Accessibility
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Wheelchair access
If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.
Opening hours
Important
We are closed on bank holidays. See our events and closures page to learn more.
| Day | Opening hours |
|---|---|
| Monday | 7:30am to 6:30pm |
| Tuesday | 7:30am to 6:30pm |
| Wednesday | 7:30am to 6:30pm |
| Thursday | 7:30am to 6:30pm |
| Friday | 7:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Telephone Opening Hours: Monday to Friday 8am to 6:30pm.
Out of hours
Enhanced Access
We offer Enhanced Access, which enables patients to pre-book evenings, early mornings and some Saturdays. Enhanced Access also helps us to provide some additional on the day capacity within core hours during busy periods such as Easter and Christmas.
Please contact reception to arrange an appointment.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Find us
Integrated Care Board
NHS Bristol, North Somerset and South Gloucestershire ICB
Floor 2, North Wing
100 Temple Street
Bristol
BS1 6AG
Visit the ICB website