Patient Board Newsletter

New surgery website

The new website was launched recently. The design has incorporated a list format which directs patients to the key services which includes book or cancel an appointment, order a repeat prescription, get a sick note etc. The new website is more mobile phone friendly by having the most relevant information visible without having to scroll. The most effective way to navigate the website is by using the search bar.

Onsite Pharmacy

Exciting news – the onsite pharmacy is now under new ownership and has reopened as Nexus Pharmacy Westbury. They have a great team in place, a well-stocked retail selection, and access to all major wholesalers, meaning prescriptions can be fulfilled quickly. They also offer helpful advice and support for minor health concerns. Think Pharmacy First!

National Patient Participation Group week

PPG week runs from the 31st May to the 6th June 2026.

National Patient Participation week is an annual event which aims to raise awareness of the value of patient participation in healthcare.

Do you have an hour to spare every 3 months? The Patient Board consists of a small group of patients who work closely with the Practice Manager to discuss issues identified by patients which aim to improve the surgery's services. At the Patient Board meetings one of GP Partners attends to answer questions. The patient board is always looking for new members, learn more and how to sign up.

Surgery Podcast

The surgery has launched seven podcasts on various aspects of healthcare. These include the following: introductory podcast, Women’s health, Research, Men’s health, Winter Health, Spring 2026 COVID Vaccine and Mental Health and Wellbeing integrated Network Teams. All of these are about ten minutes in length. They are very informative and easy to listen to. They are available on the Podbean app and Apple.

National Patient Participation Forum

Members of Patient Participation Groups across England have been meeting since last May to build a representative organisation that can eventually influence NHS policy. The Forum provides an opportunity for attendees to discuss PPG issues as well as to share sound practice and information. If you want to find out more, please use the contact us form via our website with the title ‘National Patient Participation Forum.’

Published: May 5, 2026