Access Dr/Nurse via phone/video/web




We have routine telephone consultation slots available for the Doctors, Nurses and the Express Team as many problems can be dealt with this way. The doctor may also arrange a video consultation should this be necessary. They will also arrange for you to be seen face to face if needed 

Due to the demand for our services there can be a long wait on the telephone. Therefore, we have launched a new eConsultation service available that allows you to contact the surgery or manage a condition with self-care (click link below). 

Complete an Online Appointment (eConsultation)

online consultation

Here are some examples of topics that may be resolved through an eConsultation:

  • Diarrhoea and sickness
  • Ear infections
  • Flu
  • Sinusitis
  • Coughs and sore throats
  • Urinary infections (cystitis)
  • Thrush
  • Certificates and reports
  • Follow up a discussion to a previous consultation
  • Discussing test results

Here are some areas where we are likely to signpost you to a local pharmacy (please try them first it really helps us!)

  • Conjunctivitis
  • Verrucas and warts 
  • Hay fever
  • Conjunctivitis / sticky eyes
  • fungal nail infections
  • allergies
  • itching and minor skin concerns 

We now use the Bristol Referral Service for most of our onward NHS referrals. This is a local team who review the referral to look at the outpatient or secondary care service that best suits your case. This is to support us to find the best pathway. After your referral has happened please contact the Bristol Referral Service not our surgery as they can check the status or progress of it.