Register with us as a New Patient

 

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Changes to registration during Covid-19 Pandemic

Due to the current COVID-19 pandemic, patients are asked to register without coming into the practice. To register you will need to complete the registration forms listed in steps 1 and 2 below and email them to  brccg.info-westburysurgery@nhs.net

 

Live within our boundary area?

We are a growing practice and we would like to register new patients who live locally, our area is predominantly Bristol BS9. The practice area map is available here (link to be provided enter your POSTCODE to check if you are in our area). 

 
 

How to register

To register, please complete a registration form and a new patient questionnaire, one per patient. Two forms of identification are preferred; one to prove who you are - this would normally be some form of photo identification, (such as a passport or driving licence); the other, to prove where you live, (this could be a utility bill or a bank statement). This helps us to match your medical record and ensure that we have the correct details for you. If you cannot provide identification we may ask you to supply this at a later date. We will also request identification as part of arranging online access for you. 

In the case of a new baby, please include their NHS Number (obtainable from Child Health or the Maternity Ward) or the child’s red book.

 

Forms (a document from both step 1 and 2 is required for all patients)

Step 1: Complete registration form

Register as a patient using an online registration form or

download a registration form (same form as the online one above)

Step 2: Complete new patient questionnaire

Download a new patient questionnaire (adult)

Download a new patient questionnaire (child)

You can email the new patient questionnaire to info@westburysurgery.co.uk or bring in to the surgery when you present your identification documents. 

Step 3: Bring in two forms of identification to the surgery (with paperwork above).

 

Registrations - outside practice boundary

If you live outside our illustrated boundary you can apply to be registered as an 'out of area patient'. This service is intended for patients where it is more convenient for them to attend a GP further away from their home address, for example, because it is close to work. The service is not designed for patients who have ongoing health needs where home visits and community services may be required.

Please complete the following document IN ADDITION to the registration form and new patient questionnaire if you have checked and you are out of area, but would still like to register. 

Download out of area registration form

 

Temporary/Short-term Resident

We provide a Temporary Patient service for individuals staying within our Practice area (e.g. whilst on holiday, staying with relatives etc.) who require immediate or necessary medical care. If your care is routine - such as repeat medication or an ongoing issue we will use our discretion and may ask you to access a walk-in centre or another provider. If you are not an EU resident there will be a charge for our services.

Call us to discuss and to obtain a Temporary Resident Form.


Further information about registration

The new patient questionnaire is really useful and also gives us additional information like your email address. Once we have added your registration details we will email you a welcome pack. 

You will be registered with the Practice and be given a ‘usual doctor’ who will take the lead in reviewing any paperwork, test results and so on that we may receive. You have a right to ask to see a particular doctor, if you wish. We encourage continuity of care so prefer you to see the same doctor with the same problem if you can.

Please note that consent to contact via mobile phone (phone call or SMS) will be assumed if no other option is marked on the registration form or when the mobile phone number is provided to the Practice.

If you are taking any kind of medication, please make an appointment to see your usual GP.

Note: We do not exclude patients from the Practice on grounds of age, sex, colour, race, nationality, ethnic or national origin or disability, sexual orientation, religion or religious or philosophical belief or medical condition.