This page is designed to offer young people information around your rights and what to expect when going to see your GP/Practice Nurse. We will never tell you what to do, we will help you to get better and explain everything to you along the way.
You can come and see us about a range of issues including:
- Physical health
- Emotional well-being- mental health issues such as feeling low and anxiety etc.
- Sexual health
- Drug and alcohol issues
Making an Appointment?
We understand that sometimes making an appointment with a GP is difficult. We also understand that you are busy and it's not always as easy as just making an appointment! As a result we there are different ways you can make an appointment with us.
Our phone lines are open between 08:30 and 18:30 so we hope you can find the time to ring us. You will not need to tell the receptionist what the appointment is for unless you need to be seen the same day, in which case you will be asked for a brief explanation.
You can also make a routine GP appointment online if you have Patient Access. Go to this page to complete and complete this form to register this. This will allow you to view parts of your medical record.
You can also use the NHS App to order repeat medication and find available appointments here at the surgery. To use the NHS app you must be 13 years or over and registered with a GP surgery in England.
Young people have the same right to confidentiality as adults. This means that when you visit us we are not allowed to share what you talk about. So, we will not tell your parent(s)/guardian(s). The only time we will ever break this confidentiality is if you may be at risk of serious harm or abuse. In this instance, we will talk to you through the action that we need to take.
How can I get the most from my appointment?
We know that some people don't feel comfortable going to their GP so we've put together a list of your rights which will hopefully help you get the most out of your appointment.
- You can bring someone with you to your appointment or you can be seen on your own
- You have a choice about which GP you see and you can choose who you want to see
- If you have a bad experience with a particular GP you have a right to ask for a different GP next time
- You don't have to have students and trainees in the room with you and we will always ask you.
- You will get more from your appointment if you are able to be honest with your GP and it might help to plan out what you want to say.
We understand that talking about something that is worrying you can be really difficult. The below link may be useful in helping you prepare for your appointment:
DocReady is a really useful website which has been designed by young people and helps you get ready for your GP visit.
I'm not ready to speak to my GP, are there any other places I can go for support?
We understand that talking to someone can sometimes feel like a really tough thing to do. If you don't want to come in and see us you can always ask for a telephone call instead. We are always here to support you but if you are not ready, you may find the below resources helpful. Please never feel alone in any of you concerns, regardless of how small or big you think they are.
What happens to the information I tell you, do you keep a record of it?
The healthcare professionals will keep records of any health care and any treatments you received, this is known as your medical records. To find out more about your medical record and how you can access it we have created the below Fact Sheet.